Operations are at the heart of every business and translate the strategy into an action plan for a department or division. This short course enables learning organisations to give managers the tools to assess a strategy and develop an action plan.
There are six components to the Managing Operations Short Course, each with its own set of outcomes which you will master:
Be the general (Strategy and planning)
Being a reformer (Manage change)
From idea to success (Operational plan)
Develop operational strategies for a unit
Develop an operational plan for a unit
Implement an operational plan
Monitor, measure and evaluate the achievement of goals and objectives
Project plans (Project management)
Select a work-based project for a unit
Scope a work-based project for a unit
Develop a project plan
Develop tools to measure key performance parameters
Implement the plan and evaluate project progress
Build a wise organisation (Learning culture)
Investigate and analyse the status of the learning culture within the organisation
Develop strategies for the promotion of a learning culture within the organisation
Implement strategies to promote a learning culture
